Terms of Service

The service

Laabam AI is a multilingual AI assistant operated by Laabam One Business Solutions Private Limited, India. Using the website or the mobile app means you accept these terms and the Privacy Policy.

Your account

You need an account to keep your chat history, and you must give a real email address and keep your login to yourself. You are responsible for what happens under your account. You can delete it at any time, which removes your chats and files for good and cancels Plus; invoices are kept, as tax law requires.

You must be 18 or over to use Laabam AI.

What the answers are worth

Answers are generated by a language model. They can be wrong, out of date, or confidently mistaken, and they are not professional advice. Check anything that matters — in particular medical, legal, financial and safety questions — before acting on it. You decide what to do with an answer, and you carry the consequences of that decision.

If you publish or share something the assistant wrote, and it could be mistaken for a real recording, photograph or statement by a real person, say that it was generated by AI.

What you may not host, share or create

These categories come from the Intermediary Guidelines, and they apply to what you send us and what you ask the assistant to produce. You may not use Laabam AI for anything that:

• belongs to someone else and that you have no right to use;
• is obscene, pornographic, paedophilic, or harmful to a child in any way, or invades another's privacy including their bodily privacy;
• is defamatory, racially or ethnically objectionable, or encourages money laundering or gambling;
• harms a child, or sexualises one in any form;
• infringes a patent, trademark, copyright or other proprietary right;
• deceives or misleads about its origin, impersonates another person, or knowingly spreads falsehood;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or incites any cognisable offence;
• contains a software virus or anything built to interrupt, destroy or limit the functionality of a computer;
• helps build weapons or malware, or otherwise causes physical or digital harm;
• breaks any law in force, or is used to scrape, resell or redistribute the service, or to work around rate limits and usage allowances.

We may remove content and suspend an account that does these things, usually after a warning, and immediately where there is a risk to someone.

Your content

What you type and upload stays yours. You give us the permission needed to run the service: to store it, send it to the model to produce an answer, and show it back to you. We do not use it to train our models unless you tell us we may. Answers are yours to use, and because a model can produce similar text for different people, we cannot promise an answer is unique to you.

Laabam Bots and the API

The Laabam Bots are ready-made assistants for work tasks. They give advice and drafts for you to check; they never send, post, buy or sign anything for you, and their answers carry the same warning as any other. Developers may use Laabam Agni through our API with keys from platform.laabam.ai: keep your keys secret, as you are responsible for what is done with them, and we may suspend a key that is used against these terms.

Availability and cost

Laabam AI is free to use within the daily allowances shown on the Pricing page, which we may change; we will update that page first. We do not promise uninterrupted service: it can be slow, down for maintenance, or changed. Features can be added or removed.

Plus

Plus is a paid subscription with a larger daily allowance. It costs ₹299 a month plus 18% GST in India (₹352.82 in total), or ₹299 a month outside India, and is paid through Razorpay.

• Each month is paid at its start, and Plus renews automatically every month at the same price until you cancel. You authorise these monthly charges when you start Plus (by UPI Autopay or card).
• You can cancel any time in Settings. Plus then lasts until the end of the month you paid for, and you are not charged again.
• A month already started is not refunded; a charge made by mistake is refunded in full. The Refund and Cancellation Policy has the details.
• We will tell you at least 30 days before a price change applies to you, and you can cancel before it does.
• If a renewal payment fails and Razorpay's retries do not succeed, Plus ends at the end of the paid month.
• Every payment gets a GST invoice, in Settings.

Complaints

If something here has gone wrong — content you want removed, a privacy concern, or a problem with your account — write to our Grievance Officer:

We acknowledge within 24 hours. Most complaints are resolved within 15 days. Complaints about content that sexualises a person, impersonates someone, or is artificially manipulated to look real are acted on within 72 hours. Data protection complaints are answered within 30 days, and may be escalated to the Data Protection Board of India if you are not satisfied.

Liability

To the extent the law allows, Laabam One Business Solutions Private Limited is not liable for indirect or consequential loss, lost profits or lost data arising from your use of the service. Nothing here limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of India, and the courts at Madurai, Tamil Nadu, have exclusive jurisdiction.

Contact

Questions about these terms: support@laabam.ai.